A warm NǏ HǍO awaits at Titanic Hotel Belfast
Northern Ireland’s Leading Hotel has completed the prestigious ‘China Tourist Welcome’ training and accreditation programme
Northern Ireland’s Leading Hotel, Titanic Hotel Belfast, is now officially ‘China Ready’, having completed the prestigious ‘China Tourist Welcome’ training and accreditation programme.
Certified by COTRI (China Outbound Tourism Research Institute), the team at Titanic Hotel Belfast has undergone specialist training on this bespoke programme, which is designed to attract and appropriately ‘welcome’ Chinese visitors.
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Aimed at enabling organisations to position themselves at the forefront of the biggest global outbound tourism source market, the training has equipped Titanic Hotel Belfast staff with the knowledge and skills to understand market segments, tailor services, and appreciate why five million Chinese people travel to Europe annually.
Adrian McNally, General Manager at Titanic Hotel Belfast, said: “This exceptional training has provided our Titanic Hotel Belfast team with invaluable insights for creating and managing a truly special welcome for Chinese tourists. We pride ourselves in going the extra mile for all our guests and this programme enhances our ability to meet the sophisticated expectations of Chinese visitors.
“Having spent two years working at the Portman Ritz-Carlton in Shanghai, I understand the distinct travel preferences of Chinese tourists to holiday makers from, for example, Europe or the USA. I believe this COTRI programme is key to positioning Titanic Hotel Belfast as a trusted destination for Chinese travellers. It also deepens our appreciation of Chinese culture.
“Beyond the training and certification that comes with this programme, it will open doors to valuable partnerships and promotional opportunities, further strengthening our presence in the Chinese market.”
The ‘China Tourist Welcome’ accreditation involves four modules and a test for each participant. Titanic Hotel Belfast has been awarded the ‘Chinese Tourist Welcome Host’ certificate, accredited by COTRI, World Travel and Tourism Council (WTTC), and the Centre for Competitiveness (Ireland).
For more information on Titanic Hotel Belfast and to make a reservation, visit titanichotelbelfast.com and follow the hotel on social media.